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Terms & Conditions

1. Introduction

Welcome to Applied Safety & Equipment. By accessing or using our website and services, you agree to comply with these Terms & Conditions. Please read them carefully before making any purchase.

2. Definitions

  • “Company” refers to Applied Safety & Equipment.
  • “Customer” refers to any individual or entity purchasing from our website or stores.
  • “Products” refer to the items available for sale on our website or at our stores.
  • “Website” refers to www.appliedsafety.co.zw.

3. Orders & Payments

  • All orders are subject to availability and confirmation.
  • We reserve the right to cancel any order at our discretion.
  • Payments must be made in full before orders are processed and shipped.
  • We accept various payment methods, including bank transfers, mobile money, and credit/debit cards.

4. Pricing & Promotions

  • Prices listed on our website are subject to change without prior notice.
  • Discounts and promotions are valid for a limited time and cannot be applied after the promotional period.

5. Shipping & Delivery

  • We aim to dispatch orders within the specified timeframe. However, delivery times may vary.
  • Shipping fees are non-refundable, except in cases of incorrect or defective items.
  • Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

  • Our Returns Policy applies to all purchases. Items must be returned in their original condition within 14 days.
  • Refunds are processed within 5 business days upon approval.
  • Shipping costs for returns are the customer’s responsibility unless the return is due to an error on our part.

7. Warranty & Liability

  • Some products may come with a manufacturer’s warranty.
  • Applied Safety & Equipment is not liable for damages caused by improper use or unauthorized repairs.
  • We do not guarantee that the website will be error-free or uninterrupted.

8. Intellectual Property

  • All content, logos, and images on our website are the property of Applied Safety & Equipment and may not be used without permission.

9. Privacy Policy

  • We collect and store customer information in accordance with our Privacy Policy.
  • We do not share customer data with third parties without consent.

10. Governing Law

  • These Terms & Conditions are governed by the laws of Zimbabwe.
  • Any disputes arising from these terms shall be resolved through arbitration or the appropriate legal channels.

11. Amendments

  • We reserve the right to update these Terms & Conditions at any time. Continued use of our services implies acceptance of any changes.

12. Contact Us

For any inquiries regarding these Terms & Conditions, please contact us at:

  • Harare: +263 242 661 304 | +263 242 661 106
  • Bulawayo: +263 292 260 106, +263 715 314 903
  • Email: [email protected]